I had three things I wanted to do as president. Number one: my role was not to take the position of the rabbi, it was not to take the responsibilities of the rabbi, to be the spiritual leader, or the orator, or any of those things. My job was to try to provide the resources—human and economic and emotional—to enable the clergy to do their job….Number two: the second thing that I thought was my job was, as much as possible, to take a bullet for the rabbi. Being a pulpit rabbi today is a tougher job than it used to be because we’re so divided politically. It’s so difficult to not offend somebody at every moment in time….Number three: then the third role came as a surprise to me…nobody cares about talking to Norm, but everybody wants to talk to the president of the shul. If forming a relationship between the synagogue and the members is important, which of course it is, then I found I had a role to play….I tried to be the third or fourth person to arrive at the synagogue every Shabbat morning. I’d stand outside the back door of the sanctuary for the first hour of the service and just greet people, just shake their hands, welcome them, and talk to them. Then, I would just walk around the sanctuary, shake people’s hands. And people seemed to like that. It connected them to the leadership and to the synagogue.